We are so very excited that you have chosen to book onto one of our Bleak House Experiences. By booking your place you agree to our terms and conditions, so please read them carefully.
Our signature residential Bleak House Experiences often sell out very quickly. As there are usually only a very small number of places available please only book if you are serious about coming as otherwise it prevents someone else from booking a place.
Because of the complexities of planning our Experiences, we are unable to offer refunds for cancelled places under any circumstances. We encourage you to have a valid travel insurance. Please note that this policy applies even if we fill your place.
We do of course understand that sometimes events happen that may mean you are unable to attend. If this should occur, in most cases we are happy for you to find someone to take your place, with our permission.
Because of the logistics involved, the change of guest must be done through us and we will charge a £150 admin fee to cover the costs of changing the guest. Any instalment payments due must still be paid by you or the person attending in your place.
Please contact us in the first instance if you think you might not be able to attend an Experience and we will try to help.
We understand that sometimes you might not be able to attend a workshop that you have booked. If you cancel within on month of the workshop, you will incur a 100% cancellation charge. Your payment will not be refunded, even if we fill your place.
You may instead send someone in your place, as long as you tell us at the time of cancellation who you have given your place to. If you cancel more than one month before the date of the advance we will apply a 25% cancellation charge and return 75% of your payment to you.
We put a great deal of effort into making our online courses comprehensive, immersive and engaging. Because you will get access to the class and all the class resources immediately on enrolling, our online courses are not refundable under any circumstances. In addition you may not pass your login to any other person.
Course Materials and Copyright
All course material, workshop content and marketing literature is protected copyright. Copying or distributing any of our course or workshop content it is not permitted.